How is Sigilium's platform secured?
The hole platform uses the HTTPS protocol:
between the application and the platform
When our API is used
Applications are updated regularly.
Our Outlook's application and .msi installers are signed with a physical certificat: Digicert EV
Where is the data hosted?
The data is hosted on a dedicated server, at OVH datacenter in Strasbourg, France.
What if Sigilium's infrastructure is unavailable?
Sigilium insures a continuous service during all the contractual period.
For example, from January 2016 to September 2017, less than 4 hours of interruption have been monitored.
In case of interruption of our service:
If you write new emails, email signature won't be updated during interruption of the service.
If you are using picture version of email signatures (not HTML) they won't show during the period of interruption.
For Outlook application's users, there will be no interruption: Outlook caches pictures and attach them to each emails.
Contact card won't be available during the interruption.
If you have any other question, please contact us by email at : [email protected]
or by phone at: +33 1 83 64 02 13