Billing is done directly online. It is monthly and automated, based on the number of users. Enter your credit card details or an IBAN for direct debit.
You will receive the invoice and receipt automatically.
For your accounting process, you can define who receives invoices in your Sigilium space.
It is also possible to annualize billing based on a defined user scope. If the scope is exceeded, an amendment will be sent to you to pay for the additional licenses.
If your purchasing process requires a quote and purchase order number or a dedicated billing process, you must provide this number at each renewal period.
The provision of a dedicated resource for billing is a flat fee of €100 excluding tax. The cost will be added to the service subscription.
When your payment method is no longer valid, Sigilium will notify you so that you can update it directly in your account. If you do not update your payment method, the service will be suspended. It is the customer's responsibility to ensure that this is done after receiving alerts from Sigilium.
Any questions ?
Leave a message on the +33 1 83 64 02 13
Or send a email at premium@sigilium.com
