Help center

All collectionsI'm a userI don't see my new signature in the list of Outlook signatures

I don't see my new signature in the list of Outlook signatures

If, when you first set up the app, you still don't see your new Sigilium signature in the list of Outlook signatures, here's what to do:

1 - Open the Sigilium App

On PC, find it on your menu bar
on Mac, there is an icon in your menu bar at the top

2 - De-synchronize the app and re-synchronize

Click twice on the activation button (cf screen-shot)
Then quit and reboot Outlook

3 - Create a new mail and go to the Signature Tab

your new signature appears on the signatures list
select the up to date signature by default, for your New messages, Transfers/Replies

If your signature isn't displayed still, report to the section 4 -

4 - Disconnect from the Sigilium App and log back in

In the Sigilium App, click at the bottom on Settings > Disconnect
Enter your email then enter the 6 digits authentification code received by email
Quit and Reboot Outlook and open a new mail
In the Signature Section, your new signature appears on the list
Select this signature by default for your New Messages and Transfers/Replies

Any questions ?

You can describe your problem orally in a few seconds leaving a message on the

+33 1 83 64 02 13

You would rather write it down? We are happy to help in response to your email at

premium@sigilium.com

Did this answer your question?

😞

😐

😁

I don't see my new signature in the list of Outlook signatures | Sigilium